In this policy, "AlterEgo" refers to AlterEgo staff, board members, cooperating attorneys, interns and consultants, all of whom are bound by law or contract to keep confidential information they receive as part of their assistance to AlterEgo.
AlterEgo does not sell or rent user information under any circumstances, and we do not share user information without prior consent except as compelled by law.
AlterEgo always uses the information provided by you to further its mission, including to protect privacy, defend freedom and innovation, and to protect your rights in the digital world.
User Information: We utilize user information to process and manage your membership or contribution. If you agree, we will use your email address to send you updates and alerts on protecting your rights in the digital world, so you may take action.
Invitees to AlterEgo: If you invite another person to join the AlterEgo platform or take action in one of our alerts, we will only ask for that person's email. We use this information to contact and, if necessary, remind that person that he or she has been invited to join AlterEgo.
Publication by AlterEgo: If you provide information for publication we may use your name and contact information you have provided to us to provide you with attribution.
Other activities: We may run surveys, contests, or similar activities through this AddOn and our sites. Such information will be used for the purposes for which it was collected. We use the information provided through our online subscription to fulfill your order, and address any problems that might arise. We also look at technical information to diagnose problems with or consider improvements to our servers or related technologies and to administer cyberalterego.com and other websites we host or provide.
For all of AlterEgo's service providers, hosting providers and credit card processors and any other providers we may use in the future, the information collected from AlterEgo users remains protected by the terms of our agreements with those providers and we will ensure that the information to be kept confidential and disclosed only to employees who require such access in the course of their assigned duties. AlterEgo also requires all of our third-party service providers to notify AlterEgo if they receive legal process seeking information about visitors to AlterEgo's website or users of our Browser Extensions and Mobile Apps.
AlterEgo may change the specific third-party providers from time to time, and will transfer stored information to any new provider subject to similar restrictions and agreements. From time to time, AlterEgo may work with third-party consultants or other service providers who may have access to personally identifiable information. In such cases, we will restrict their use of personally identifiable information in accordance with their assigned tasks.
AlterEgo's platform also provides application programming interfaces (APIs). The Browser Extensions only interacts the the dashboard hosted on our service on the Microsoft Azure cloud at: https://alterego.azurewebsites.net. The data is only transferred over secure channels and is also automatically stored using Azure Storage Service Encryption for Data at Rest, prior to persisting, using 256-bit AES encryption, one of the strongest block ciphers available.
AlterEgo's platform also provides links to or interacts with a wide variety of third-party websites, including interactive links to sites like social media, often via APIs. AlterEgo is not responsible for, and does not have any control over, the privacy practices or the content of such third parties. However, private user information is never sent to these services and never leaves our servers.
We encourage users to read the privacy policies of any website visited via links from or interactions with the AlterEgo website, Browser Add Ons and Mobile Apps. Where appropriate, we will provide specific notice of these third-party services at the point of interaction. It is our policy not to include third-party resources when users initially load our service, but we may dynamically include them later after giving the user a chance to choose to interact with them. If you believe a third-party resource is automatically loading, please let us know so we can address it.
While AlterEgo endeavors to provide the highest level of protection for your information, we may disclose personally identifiable information about you to third parties in limited circumstances, including: (1) with your consent; or (2) when we have a good faith belief it is required by law, such as pursuant to a subpoena or other judicial or administrative order. If we are required by law to disclose the information that you have submitted, we will attempt to provide you with prior notice (unless we are prohibited or it would be futile) that a request for your information has been made in order to give you an opportunity to object to the disclosure. We will attempt to provide this notice by email, if you have given us an email address. If you do not challenge the disclosure request, we may be legally required to turn over your information. In addition, we will independently object to requests for access to information about users of our site that we believe to be improper and we have done so.
You may choose to correct, update, or delete the membership information you have submitted to us directly from our dashboard or by sending an email requesting changes to [email protected]. If we inadvertently collect more personal information than intended, we endeavor to delete the extraneous information. However, please understand that deleted information may continue to persist on backup media.
Logging: For users of our Browser Extensions, we generally log requests to our website and do internal analytical logging for the time necessary to to provide the service requested. This functionality is enabled by default and automatically balances our services for higher performance and availability.
Circumstances in which AlterEgo may need to log and retain technical information for long periods of time include when we believe it is reasonably necessary for AlterEgo's mission and functionality, including situations such as: testing new functionality, diagnosis of technical problems, defending against attacks, handling a spike in traffic or other abnormal, short-term circumstances, or research projects (in anonymized form) that serve our overall mission to defend freedom online.
In those and similar situations we will delete the information as soon as it is apparent that the information is no longer needed for the purpose for which it was retained.
AlterEgo endeavors to gather sufficient information for analyzing our API calls and how visitors access it without compromising the privacy of our visitors. AlterEgo's internal analytical logging involves logging for as long as necessary to provide the service: a time stamp, API call requested, user agent, language header, website visited, and a hash of all of this information. After the fact, we keep only aggregate information from these logs. We don't use any geolocation service to map IP addresses to countries.
Cookies: We do not use persistent ID cookies on this AddOn except when you are logged in. We use session cookies to map the functionality of this AddOn with your individual account created on our dashboard. Session cookies do not expire when you close your browser.
Voluntarily Submitted Information: In addition, AlterEgo collects and retains information you voluntarily submit to us. It is up to you whether to submit information to us, and how much information to provide via the Feedback mechanism either in the AddOn or directly on our website. If you choose to become an AlterEgo subscriber we may ask for identifying information such as your credit card number. Alternatively we support PayPal payments which give us no insight into any of your personal info. All this information is processed via Braintree Payments and it never reaches our servers. We only store a unique validation token that we receive after the payment has been done to enable the subscription.
We may ask for additional personal information when you provide feedback or comments, or otherwise communicate with us. From time to time, we may ask for personal information on other portions of the site, such as asking you to sign a petition or participate in a contest.
AlterEgo adheres and exceeds industry standard security measures to protect the loss, misuse, and alteration of the information under our control. AlterEgo has turned on HTTPS by default and all API calls are automatically rejected if they don't come via secure channels.
Although we make good faith efforts to store information collected by AlterEgo in a secure operating environment, we cannot guarantee complete security. Information collected by AlterEgo will be maintained for a length of time appropriate to our needs. However, we never store your credit card information, that is all handled via Braintree Payments. More details are available on their website at: https://www.braintreepayments.com/legal